Online Farmer's Market User Experience Design

Team Size: 4

The goal of this team project was to design the user experience of an online farmer's market that is interactive, informative and social to help promote local produce and healthy living.

Market syudy picture

THE CHALLENGE

To learn the process involved in the design of user experience with primary focus on user research and user testing.

THE RESULT

I performed the initial market research and came up with a questionnaire. Collected data and pain points by interviewing farmers and customers and analyzed them. Actively participated in creating persona's, use-model diagram and wireframes. Created low-fi prototypes and performed rigorous user testing with it.

TOOLS / METHODOLOGIES

Illustrator, Photoshop, Balsamiq, Lucidchart, Wireframing, Persona creation, Questionnaires, Market research, Prototyping, Use-model, User-testing, Competitor study.



THE DESIGN PROCESS

1. QUESTIONNAIRE AND INTERVIEWS

As a group, we visited a local farmer's market and interviewed about 15 farmers and customers. Here are the sample of the questions and the interviews conducted.

Customer questionaries picture
Customer questionaries picture
Questionaries


2. PERSONA CREATION

We created 8 personas' to create empathy and guide the overall design process. Find below, a couple of persona's that I created.

Customer persona picture
Customer persona picture


3. BRAINSTORMING AND INITIAL SKETCHES

Initial sketches

4. USE MODEL DIAGRAM

Use model diagram

5. FINAL LOW-FI PROTOTYPE

We performed rigorous user testing to iteratively refine both the use modal diagram and the low-fi prototype.

Final wireframes

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